Optimizing the digital employee experience (DEX) is crucial for increasing employee productivity, collaboration, innovation and engagement. But how can organizations proactively identify which improvements to make and measure their impact? The DEX score, powered by digital experience monitoring (DEM), serves as a quantifiable metric to evaluate this experience — much like a GPA reflects academic performance. This webinar explores implementing DEM and leveraging the DEX score as a benchmark. You'll learn how to define key performance indicators comprising the DEX score, gather insights across the digital employee journey, identify friction points, set target scores based on industry standards, and use the score to drive improvements to employee satisfaction and productivity.

Consumers of all kinds have rising expectations when it comes to their digital experiences with a brand. Perhaps nowhere is this more pronounced than in the gaming industry, where player expectations are at an all-time high. Watch digital product expert Manju Palakkat and gaming consulting Kyle Lindsey dive into best practices being deployed in the media and entertainment space and how they can be applied to your organization.