What's popular

Microsoft 365 Copilot Wave 2: Spring 2025 Release Overview

Microsoft 365 Copilot Wave 2 marks a major leap in AI-powered productivity, introducing enhanced reasoning, cross-app intelligence and new AI agents. Explore key updates across Word, Excel, Outlook, Teams and PowerPoint, and understand how your organization can prepare to leverage these new capabilities.
Article
•May 21, 2025

Maximizing Returns: AI Use Cases for Contact Center Success

AI is revolutionizing the way businesses interact with their customers. Here are the top ways that contact center leaders should leverage AI to yield the biggest ROI.
Article
•Jan 21, 2025

Why Digital Experience Monitoring is a Strategic Move for IT Leaders

Learn what digital experience monitoring is, how it can improve the employee experience, and what you can do now to get started.
Article
•May 29, 2025

Calculating the Financial Potential of AI in the Contact Center

How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
WWT Research
•May 27, 2025

Digital Workspace Priorities for 2025

A roadmap for improving the digital employee experience
WWT Research
•Jan 1, 2025

What's new

Industry Partner Enhances Classified IT Environment

WWT's SCIF IT On-demand solution helped an Industry Partner rapidly deploy secure network, desktop and collaboration capabilities, strengthening its support for a key federal client.
Case Study

Partner POV | Riverbed IQ Assist: Powering Fast Remediations with GenAI Insights

Discover how Riverbed IQ Assist, a Generative AI capability on the Riverbed, is transforming IT Ops with faster issue resolution, predictive insights, and intelligent automation
Partner Contribution
•Jun 3, 2025

AI and Automation in Banking: Transforming Workplace Services

Gain a strategic view of AI in workplace services for the next 12 months, informed by WWT's advisory experience and recent industry research.
WWT Research
•May 31, 2025

Why Digital Experience Monitoring is a Strategic Move for IT Leaders

Learn what digital experience monitoring is, how it can improve the employee experience, and what you can do now to get started.
Article
•May 29, 2025

Partner POV | Unified Communication: The Backbone of the Modern Enterprise and the Biggest Headache for IT

In a world where digital interactions drive business success, Unified Communications (UC) is no longer a luxury - it's a necessity. But how do you ensure peak performance across voice, video and messaging?
Partner Contribution
•May 27, 2025

Calculating the Financial Potential of AI in the Contact Center

How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
WWT Research
•May 27, 2025

Top Digital Experience Monitoring Solutions for Employee Experience

Our experts have evaluated, tested and deployed eight leading DEM solutions in our Advanced Technology Center to provide insights into key strengths, capabilities and ideal use cases.
Article
•May 22, 2025

Unlocking the Power of AI Coding Assistants

AI coding assistants are transforming software development by boosting productivity, enhancing code quality and facilitating continuous learning. These tools not only automate repetitive tasks but also provide insightful guidance, enabling developers to work smarter and more creatively. Embrace the future of coding, powered by AI, for better software and happier developers.
Blog
•May 22, 2025

Microsoft 365 Copilot Wave 2: Spring 2025 Release Overview

Microsoft 365 Copilot Wave 2 marks a major leap in AI-powered productivity, introducing enhanced reasoning, cross-app intelligence and new AI agents. Explore key updates across Word, Excel, Outlook, Teams and PowerPoint, and understand how your organization can prepare to leverage these new capabilities.
Article
•May 21, 2025

Partner POV | Five Smart Things AI PCs Can Do

Discover how AI PCs revolutionize everyday tasks, enhancing security, boosting creativity, transforming gaming experiences and personalizing education.
Partner Contribution
•May 18, 2025

Empower Employees and IT Teams with Modern Device Management

Learn how WWT brings business and technology together to empower employees, streamline end-user computing (EUC) and unified endpoint management (UEM). Accelerate innovation so that IT staff, your end users and the business thrive.
eBook
•May 15, 2025

How a Health System Leveraged WWT's Industry Expertise to Streamline VDI Optimization and App Migration

A health system faced challenges with its virtual desktop infrastructure and legacy data center migration. Partnering with WWT, they engaged in ideation sessions to address technical needs, enhancing user experience and patient care. This collaboration set the stage for future transformation, showcasing WWT's expertise and consultative approach.
Case Study

Configuring Omnissa Horizon as a VDI Integration in Island Enterprise Browser

Integrating Island Enterprise Browser with Omnissa Horizon creates a secure, efficient digital workspace, enhancing remote and hybrid work. This integration helps enforce Zero Trust security, streamlines VDI access, and supports BYOD strategies for seamless, policy-driven access to corporate resources while minimizing data leakage risks and maintaining productivity.
Blog
•May 8, 2025

4 Key Principles for Reimagining Retail with Science and Vision

It's time for retailers to break free from their legacy constraints and digitally transform to unlock their businesses' full potential. Following these four principles will help you succeed.
Article
•May 8, 2025

Unlocking Seamless Digital Workspaces: How AIOps and DEM Work Together

As IT environments continue to grow in scale and complexity, relying on manual operations just doesn't cut it anymore. Advancements in technologies like AI and ML have led to the rise of AIOps and Digital Experience Monitoring (DEM) — solutions that extend the power of IT Operations Management (ITOM) to drive deeper insights and smarter automation. Before we discuss how these two are connected, let's take a closer look at each separately.
Blog
•May 8, 2025

WWT's Contact Center Capabilities

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Walk This Way - The future of the digital workplace is here, and we're walking it with you

Welcome to "Walk This Way" — Today is the first step to a better EUC experience with WWT and Omnissa
Blog
•May 5, 2025

Solutions for Returning to Work

Hybrid and remote work has become an extremely vital challenge to organizations for their employees since the COVID pandemic outbreak in 2020.
Video
•4:52
•Apr 30, 2025

What is the Digital Workspace?

WWT's Senior Director for Digital Workspace, Joe Berger, defines today's Digital Workspace and the need for Digital Workspace transformation that empower employees to work fluidly from anywhere.
Video
•15:09
•Apr 30, 2025

An IT Leader's Guide to Implementing Digital Experience Monitoring

Follow these five steps to ensure a smooth implementation of DEM and fresh employee experiences.
Article
•Apr 28, 2025